Conditions of Sale

- Identification of the seller
Individual company
No SIREN: 403281637
No Siret: 40328163700021
Headquarters: Artisanal Zone - Road Lons - 39570 - St Laurent-la-Roche, France
Tel. / Fax: +33 (0) 384-44-29-46

- Product Overview
The characteristics of the products offered for sale are presented in the "Catalogue". The photographs do not enter into the contract. The responsibility of the company HELIOBIL can not be committed if errors were introduced.

- Duration of validity of offers to sell
The products are offered for sale while stocks last. When ordering a product become unavailable, the customer will be informed of this as soon as possible by e-mail or mail.

- Price:
Prices are indicated in euros all taxes included, excluding postage. The company HELIOBIL reserves the right to change prices at any time but the products ordered are charged at prevailing prices during the registration of the order. The payment of the order is payable in advance except payment against refund.
For a summary of the current PRICES: click here
For DEALERS PRICES (wholesalers, shops, associations): please contact:

- Control:
It can be done directly on the site by clicking each proposed product, filling the basket and confirming the order. It can also be done by phone, fax or mail, please call us to answer a question before ordering.

- Shipping and packing:
Depending on the weight of your order and the place of destination, PORT FEES & PACKING will be calculated automatically and will display on the order form. Following the evolution of prices of postal transport, charges can vary during the year.

- Term of payment:
Unless otherwise agreed, payment must be made to order. Any delay or failure to pay the amounts due to the company will automatically be HELIOBIL and right, interest at the rate of legal interest rate plus two percentage points, without prejudice to any claim for damages that may ask HELIOBIL
Regulations CB (Paypal) by CHEQUE sending the payment of the amount to the address below with the edited order.
Payment by BANK TRANSFER, by clicking the "bank transfer" option, an email is automatically sent to us, and we will inform you by return mail to the management of your order.

- Delivery:
HELIOBIL agrees to make every effort to deliver the order within the shortest possible time, and upon receipt of payment. The possible delays do not entitle the buyer to cancel the sale, to refuse the goods or claim damages.
The transport risk is borne by the buyer, in case of damage of delivery or lack, will specify his reservations on the delivery note and confirm them within three days of delivery by registered mail receipt sent to the carrier.
The company HELIOBIL is released from its obligation of delivery for all fortuitous event or force majeure. As an indication, the total or partial strikes, floods, fires are cases of force majeure.
The transfer of ownership of goods supplied or delivered is suspended until full payment by the customer and without affecting the transfer of risk.

- Right of withdrawal:
Under Article L121-16 of the Consumer Code, the customer has a period of seven days from the delivery of his order to return products to HELIOBIL for exchange or refund without penalty to excluding shipping and return. However, the products returned without their original packaging, incomplete, damaged or dirty will not be resumed.

- Guarantees:
In addition to the legal guarantee against hidden defects, defect HELIOBIL guarantees the support in the manner hereinafter provided.
In case the customer finds a defect in the media, it has a month of its purchase to make it back to HELIOBIL. To qualify for this warranty, the customer must contact his own expense HELIOBIL the product in its original packaging. HELIOBIL then returns to its cost, the customer at the address indicated on the warranty, a new product.
In addition to these guarantees, HELIOBIL provides no warranties.

- Protection of personal data:
All the data you entrust to us are able to process your orders. Under Law No. 78-17 of 6 January 1978 relating to data, files and freedoms, you have near the customer service HELIOBIL a right to access, review, modification, rectification and delete data you have provided.

- Litigation
Orders are subject to French law. Contractual information is presented in French and the products offered for sale comply with French regulations.
If necessary, it is the foreign customer to check with local authorities the possibilities of using the product he intends to order; responsibility for HELIOBIL company can not be held liable for non-compliance of a foreign country where the product is delivered. Any order placed won the support of the customer, and this without any restriction, the General Conditions of HELIOBIL
Any disputes concerning the sale (price, CGV, product ...) will be subject to French law before the Paris Commercial Court.